Terms of Use

 

Please read the following Terms of Use (the ‘Terms’) completely before using idiello.com or purchasing any of the products available on idiello.com (the ‘Service’) ABN 7462 887 3601 (‘Idiello’). These Terms constitute the legally binding terms and conditions attached to the use of the Service.

Your access to, and use of, the Service is conditional on your acceptance of, and compliance with, these Terms and by using the Service and this website, you are deemed to have accepted the Terms. If you disagree with any part of the Terms you may not access the Service.

For the purpose of these Terms, ‘us’, ‘our’ and ‘we’ refer to Idiello, and ‘you’ and ‘your’ refer to visitors to our website and/or users of our Service.

If you are using the Service on behalf of a company or other entity, then ‘you’ includes that entity, and you are binding that entity to the Terms. You represent and agree that you have all necessary legal power and authority to enter into a contract with Idiello on behalf of that entity and bind that entity to the Terms.

OUR SERVICE

Idiello is a creative marketing platform that offers Tactical Masterclasses, ready-to implement marketing campaign playbook's and white label pitch decks for purchase.

Tactical Masterclass

Each masterclass includes specific coaching from a creative strategist (as detailed in the class information on Idiello.com) along with supporting workbooks and additional resources where applicable. The workbooks contain comprehensive and authentic creative concepts that are designed to be implemented across a range of industries and business types, and are fully supported by coaching. Coaching is conducted by way of virtual classrooms, the number of virtual classroom sessions and classroom run time will depend on the class purchased, this is detailed against each class at Idiello.com. Your classroom schedule will be released at least 7 days prior to course commencement (unless you purchase the course within 7 days of the course commencement date, at which point it will be delivered within 24 hours of purchase).

If you fail to attend a class, the fee will not be refunded or transferred to another date - it is your responsibility to remember the course dates you have registered for. With adequate notice, we may consider a request for transfer to a later class but this will be done on a case by case basis.

We reserve the right to cancel, postpone or re-schedule any course and/or individual classes due to low enrolments or unforeseen circumstances. In the event of a class cancellation, we will provide an alternative date. In the event of a course cancellation we will offer you the option to transfer to another date or credit for a future Tactical Masterclass booking.

We reserve the right to refuse bookings, change dates, content or facilitators at our discretion.

The marketing concepts included in each Masterclass are designed to be used in conjunction with the accompanying support material, guides, resources and coaching supplied by us. Please note: you are not permitted to use Idiello materials alongside independent teaching or coaching in any way. Only Idiello are permitted to run classrooms and coach alongside the use of Idiello material.

Campaign playbook

The campaign playbook's contain comprehensive and authentic creative concepts that are designed to be implemented by you, across a range of industries and business types, and are supported by concept-specific instructions that guide their execution. Each playbook purchase includes a single use licence which entitles you to use the concept for one brand only.

White Label Pitch Deck

These offerings include creative concepts as per the campaign playbook's description above, as well as a customisable pitch deck you can pitch to clients. They are designed for 1) professionals in businesses that want to implement the resources for multiple clients of their own and/or 2) professional marketers that want access to a ready-made creative concept along with the pitch deck to accompany it. As such, each white label pitch deck includes a limited, multi-use license.

All products are available for one-off purchase.

ACCEPTABLE USE OF OUR SERVICE

You must be 18 years or older to access our Service and you may only access the Service in compliance with all local, State, Territory, and international laws, rules, and regulations.

EXCLUSIVITY

You agree that the creative concepts delivered by Idiello as part of their Tactical Masterclasses, ready- to implement marketing campaign playbook's and white label pitch decks are not exclusive to you or your particular business or industry.

An exception to this would be if more than three businesses in the same geographical location and in direct competition with each other, purchased the same Service. In this situation, we would provide an alternative, non-exclusive campaign to those purchasers at our discretion; however, this will not be tailored to the specific industry.

LICENSING

Subject to the Terms, we grant all purchasers of Idiello campaign playbook's a limited, single use license to access and use the Service solely for purposes related to a single business and/or brand entity.

Subject to the Terms, we grant purchasers of professional White Label Pitch Decks a limited, multi-use license to access and use the Service for purposes relating to multiple businesses and/or brand entities. These pitch decks are designed so that you can repurpose with your own logo and present to a third party as part of your ‘pitch’. You are not permitted to remove Idiello branding and imaging from this pitch deck but can add your own in permitted locations within the document.

In each case, all licenses granted by Idiello are non-exclusive, non-transferable, non-sub licensable and revocable.

RESTRICTIONS ON USE

You are solely responsible for your use of the Service and the information and resources it provides, and agree to use the Service in a legal and proper manner, which is compliant with all local, State, Territory and international laws, rules, and regulations. 

Except as permitted under license, you may not sub-license, transfer, share, redistribute or otherwise provide access to the Service to a third party, or copy, resell, make derivative works from, or otherwise allow third parties to utilise or access the resources and concepts provided by the Service from time to time in any medium or format at any time.

For any other use or distribution, you must have express written consent from Idiello.

INTELLECTUAL PROPERTY

This website and all of its original content, including the design, layout, look, appearance, trademarks, images, logos, text, illustrations, resources, concepts, service marks, graphics and other associated intellectual property, are the sole property of Idiello and are, as such, fully protected by the appropriate copyright, trademark and other intellectual property rights laws.

You are not permitted to republish, upload, reproduce, transmit electronically or otherwise, or distribute any of the documents, information or content on the website or obtained via our Service for the purposes of sale or the use by any third party, except as otherwise permitted by express license. 

We expressly reserve all intellectual property, including copyright and trademarks in all documents, information, materials and content on our website and provided by our Service and we reserve the right to take action against you if you breach any of these Terms. 

ACCOUNTS

It is your responsibility to ensure that the personal information you provide to us when registering for your account membership is accurate and correct. You can make changes to your account at any time by logging in with your username and password.

You are responsible for any activity that takes place under your name and password. Do not disclose your confidential log-in details to anyone. Should you become aware of any unauthorised activity on your account, please contact Idiello immediately.

PAYMENT INFORMATION

Payments for our Service are made through a third-party platform (the ‘Payment Processor’). When you purchase a Tactical Masterclass, campaign playbook or/and white label pitch deck you will be rerouted through the Payment Processor where you will be asked to create an account for payment. It is your responsibility to ensure that payment information and account information is current and correct. 

WARRANTIES

Your use of the Service is at your sole risk. Idiello, its directors, employees, contractors and affiliates expressly disclaim all warranties of any kind whether express or implied, including the implied warranties of merchantability, fitness for particular purpose and non-infringement. It shall be your responsibility to ensure that any products, services or information available through this website or the Service meet your specific, personal requirements.

In addition to the above, you expressly acknowledge and agree that Idiello makes no warranty or predictions: (i) that the Service will meet your requirements; (ii) that the Service will be uninterrupted, secure or error-free; (iii) that any results, financial or otherwise, obtained from the use of the Service will be accurate or reliable; or (iv) as to the quality of any products, services, information or other material purchased or obtained by you using the Service. 

Any material downloaded or otherwise obtained through the use of the Service is accessed at your own discretion and risk.

No advice or information, whether oral or written, obtained by you from Idiello or through or from the Service shall create any warranty not expressly stated in these Terms.

Idiello makes no warranty of any kind with regard to the Payment Processor or any other third party affiliate. You are advised to refer to the terms and conditions of the Payment Processor, or any applicable third party affiliate, before accepting services. 

RELEASE OF LIABILITY

You acknowledge and agree that Idiello is not liable for any loss or damage you may suffer related to your use of the website or Service. 

Without limiting the previous release, you acknowledge and agree that this includes any loss or damaging arising from inaccuracies, errors or omissions in our documents or information, any goods or services we may offer or from any other use of the website and including as a result of negligence. This includes your use or reliance on any third party content, links, comments or advertisements. 

You further acknowledge and agree, without limiting the previous release, that Idiello cannot be held liable for any loss or liability, financial or otherwise, resulting from incorrect, inappropriate or unauthorised execution of concepts, or application of the resources, tips, guidelines or other support material provided by the Service. This also includes loss or liability, financial or otherwise, occurring from resources, tips, guidelines or other support material provided by the Service not being applied or followed as directed by the terms of the Service.

You further acknowledge and agree that Idiello is not liable for any loss or damage that you may suffer related to your use of services of the Payment Processor or any other third party affiliate.

ILLEGAL USE

You agree that Idiello cannot be held liable for any loss or liability, legal, financial or otherwise, which may arise from use of the Service in relation to illegal conduct pursuant to business or other activities.

Use of the Service for illegal business or other activities will result in the immediate termination of the Service without a refund of previous monies paid.

CHANGES TO OUR SERVICE

We reserve the right to change prices relating to our Service at any time. 

Idiello also reserves the right at any time from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Idiello shall not be liable to you or any third party for any modification, suspension or discontinuance of the Service for any reason including, but not limited to, any loss of data, content, files or otherwise.

You understand and agree that we are not liable to you or any third party for any loss or liability, financial or otherwise, that may arise as a result of any modification, suspension, or discontinuance of the Service.

TERMINATION OF SERVICE

By accessing and using this website or the Service, you agree to the Terms and understand that we may terminate or suspend our Service, including your access to the website and our ongoing support services, at any time without notice, for any reason and without a refund of monies paid, including for a breach of these Terms. 

Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your access to the website and the Service immediately and you acknowledge and agree we may immediately deactivate or delete your account and all related information and files. We may also bar you from any further access to our website and you may be referred to the appropriate law enforcement authorities

We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.

NO-REFUND POLICY

We have a no-refund policy, except where required by Australian Competition and Consumer Commission Law. Your payment to Idiello is considered final.

PRIVACY POLICY

At Idiello, we take your privacy seriously. Please review our Privacy Policy for details about how we collect, use and protect your information. 

JURISDICTION

These Terms and this website are subject to the laws of New South Wales, Australia. If there is a dispute between you and Idiello that results in litigation then you must submit to the jurisdiction of the courts of New South Wales, without reference to conflict of law principles, except to the extent those laws cannot be contracted out of.

WAIVER AND SEVERABILITY OF TERMS

No right under these Terms shall be deemed to be waived except by notice in writing signed by you and Idiello. A waiver by Idiello pursuant to this clause will not prejudice its rights in respect of any subsequent breach of these Terms by you.

If any part of these Terms is found to be void or unenforceable by a court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Idiello and governs your use of the Service, superseding any prior agreements between you and Idiello with respect to the Service. These Terms apply when purchasing or accessing a Service from Idiello, you may also be subject to additional terms and conditions if you access or purchase an Idiello service from one of our Brand Partners. Idiello services purchased or accessed through a Brand Partner may not include all the benefits of our Service but will be subject to Idiello licencing, intellectual property rights and limitations of use as outlined in our Terms.

CONTACT

If there are any queries pursuant to the above Terms, please contact Idiello at support@idiello.com.

 

Last updated 18 June 2020

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